Privacy Policy

Veloria (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use the Veloria mobile application (“App”) or sign up through our website, veloria.ca.

By using Veloria, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Veloria is a wellness platform offering audio-based programs designed to support pelvic health, relaxation, and body awareness. Our goal is to create a safe, private space for users to explore mind–body connection and guided wellness sessions.

2. Information We Collect

We collect only the minimal information necessary to provide and improve the Services.

From the Mobile App

• Email address
• Name (optional)

These details are collected only if you create an account or choose to sign up within the App.

From the Website (veloria.ca)
If you subscribe to our newsletter, we collect:

• Email address
• Name (optional)

This data is processed by Brevo (formerly Sendinblue), our third-party email service provider.

We do not collect or store any sensitive health data, session logs, or usage analytics linked to your identity.

3. How We Use Your Information

We use the information we collect for limited and specific purposes:

• To manage user accounts and deliver requested content
• To send updates, news, or promotional materials (only if you opt in)
• To improve app performance and user experience
• To comply with applicable laws or respond to lawful requests

We never sell or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

Mobile App
All app progress, journaling data, and session history are stored locally on your device. We do not have access to this data and it is not transmitted to any external servers. If you uninstall the app or reset your device, this locally stored data may be deleted and cannot be recovered by Veloria.

Newsletter Data
If you sign up through our website, your email and (optional) name are securely stored by Brevo, which complies with the GDPR and other international data protection standards.

Security Measures
While we employ reasonable technical and organizational measures to safeguard your personal information, no system can guarantee absolute security. By using the App, you acknowledge and accept this limitation.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. If you unsubscribe from our newsletter or delete your account, your information will be removed from our active systems within a reasonable period.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or request a copy of your data
• Correct or delete your personal information
• Withdraw consent for communications at any time

To exercise these rights, please contact us at veloria.app@gmail.com.

7. Children’s Privacy

Veloria is intended for adults aged 18 and older. We do not knowingly collect data from minors. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

8. Third-Party Services

We currently rely on:

• Brevo (Sendinblue) — for newsletter communications

These third parties maintain their own privacy and security policies. We encourage you to review Brevo’s privacy policy directly for details on how they process data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, regulations, or business operations. Any updates will be posted here with a revised “Effective Date.” Continued use of the App after an update constitutes your acceptance of the revised Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Veloria Support
veloria.app@gmail.com